Emergency Placements


We understand that for some young people the overriding priority may be for an immediate place of safety. Horizons can offer this temporary, flexible care to ensure the young person experiences as little disruption to their life as possible.  


At Horizons we are fully aware that all referrals can be traumatic for both, the new referral and the existing residents.  With careful planning the staff team will ensure that this process be carried out in such a way that it minimises impact on any of the young people within our care.


Our staff team have a vast knowledge and experience base of proactively responding to young people when in emergency / crisis situations.  We are clear of the enhanced duty of care placed upon us as in line with the Children (Scotland) Act (1995), the SSSC Code of Practice for employers and employees, the National Care Standards and Child Protection.  We have robust policies and procedures in place in respect to Care and Control and Physical Intervention.


Our staff has the training, experience and ability to recognise when baseline behaviour changes and the often complex behaviours start being presented.  Emergency placement may impact behaviours for the young people within our care, our aim and objective is to provide early positive intervention strategies to stop the behaviours escalating.  We have the capability to provide specialist input and recommendations for care planning to best support the young person in their time of crisis.


Find Out About Availability Of Emergency Placements

To discuss placements, to arrange a visit, or to simply find out more about Horizons, please contact one of our Management Team using the details below:


Duane CairnsDirector Of Services:     07922815827 horizonscare@gmail.com


Susan CampbellHead Of Care:            07821232062 / headofcare.horizons@gmail.com


Karen Lyall: Interim House Manager (Westhaven)           

0131 625 2828  / klyall.horizons@gmail.com


Sylvia McPhillips: Interim House Manager (Braeside)                    

01501 503 883  / smcphillips.horizons@gmail.com


Lynn CrawfordHouse Manager (Hillview)                            

 0131 283 9874   / lcrawford.horizons@gmail.com


 Horizons have successfully developed service provision to a sustained high standard.  This can be evidenced within our Care Inspectorate Reports.


The continued commitment, enthusiasm and professionalism from our House Teams have led to many successful outcomes for our young people and their families both past and present. 


Our thanks and recognition go to the professionals that we are currently engaged with and those that we’ve had the opportunity to work with since opening.  We have and will continue to strive to ensure that our service provision exceeds their expectations and remains dynamic to meet the needs of the young people we care for.

Head Office


Horizons Residential Care Ltd

Hillview House
28 Drum Brae South


EH12 8SS


0131 283 9874

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